I love Coda and all it can do. Really. I haven’t requested support in a few months but when I did, experiences were amazing. We are now needing to add Legal Hold to our plan but even before that, add our domain, set up SAML and SCIM. My support experience over the past couple of weeks has been dismal. Is it no longer possible to schedule a session with someone like we could previously? The emails are just not cutting it and time zone differences don’t help either. For the first time since moving to Coda, now Superhuman, I’m questioning the decision and wondering if I need to revisit options on the market.
Hey @Kathy_Womack
I’m sorry about your experience with this. Going to DM you now and see if I can help nudge anyone on our end.
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