Superhuman Community Guidelines
Rule #1: Be helpful.
Rule #2: Be human.
Rule #3: Don’t be uncool.
Superhuman is a community of makers. People come here to get unstuck, share what they’ve built, and learn from others who think in systems.
If you keep those three rules in mind, you’ll probably be just fine. But here’s what that looks like in practice:
Show up as a real person
Add a little context to your profile: what you build, what you’re into, and what kinds of docs you love.
People are more likely to trust and collaborate with someone who stands behind their work. Anonymous accounts that are disruptive will be subject to stricter moderation.
Keep your profile relevant and free of promotions or SEO/GEO stuffing. Approach conversations with generosity, whether you’re talking about the product, other tools, or fellow makers.
Trust builds better docs—and a warmer, more helpful community.
Ask to unblock, not to vent
When asking for help:
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Share context (what you’re building, what you’ve tried)
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Include screenshots or formulas when helpful
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Be specific about where you’re stuck
When answering:
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Help the person move forward
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Don’t flex expertise to make someone feel small
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If you don’t have something constructive to add, it’s okay to scroll
Clear questions lead to better answers and stronger systems.
Critique workflows, not people
Thoughtful product feedback is welcome. In fact, it’s how great tools get better.
But focus on the workflow or use case. Avoid inflammatory language. Don’t speculate about internal motives or timelines.
Constructive:
“This breaks once we pass 1,000 rows—is there a better pattern?”
Not constructive:
“Does anyone there know what they’re doing?”
We’re here to improve systems, not score points.
Messaging is for collaboration, not cold pitching
Direct messages are for extending helpful conversations, connecting on something you’re both working through, offering specific support, or collaborating on an idea.
If a discussion benefits the community, keep it public so others can learn from it.
Keep it respectful: no unsolicited pitches, no harassment, and no pressure to edit or remove posts.
Share your work, don’t sell it
This is a place to show what you’ve built, not a channel for pitches, launches, or growth hacking. There’s a real difference between “here’s something I made and why” and “here’s something you should buy.”
- Share your own tools, templates, or products when they’re genuinely relevant to the conversation — not just to get eyes on them
- Lead with the problem and the build, not the pitch. Talk about what you optimized for so people can judge the craft, not just the CTA
- Be upfront about what it is: independent project, in testing, paid, whatever — say so plainly instead of dressing it up as neutral
- Ask for something back — feedback, edge cases, what people would want next — so it’s a conversation, not a broadcast
- Skip the playbook moves: fake urgency, engagement bait, link-in-bio energy
- One thoughtful post beats the same pitch dropped in ten threads
A note on where it lives: we’re generally not the place for posts pointing people toward separate apps, tools, or workflows that pull them off Superhuman Docs. But if what you’re sharing works inside Superhuman Docs, like a table, a template, a view someone could copy and use in their own doc, that’s exactly the kind of thing we want more of.
Constructive: “Built this template for tracking recurring feedback in your doc — copy it and adapt it to your workflow.”
Not constructive: “
Check out my new [external] app! Link in bio, DM for early access!!”
The first one adds to what people can do inside Superhuman Docs. The second asks them to leave.
Build the room you want to be in
Do:
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Share templates and what you’ve learned
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Credit others when you build on their ideas
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Celebrate clever builds
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Assume good intent
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Help someone get unstuck
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Make space for people to learn at their own pace
Do Not:
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Pile on when someone’s struggling
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Gatekeep who “belongs” here
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Spam or self-promote in every thread
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Pressure people or cross lines into harassment
If you wouldn’t say it to someone sitting next to you at a Superhuman Collective meetup, don’t say it here.