Superhuman Community Guidelines
Rule #1: Be helpful.
Rule #2: Be human.
Rule #3: Don’t be uncool.
Coda is a community of makers. People come here to get unstuck, share what they’ve built, and learn from others who think in systems.
If you keep those three rules in mind, you’ll probably be just fine. But here’s what that looks like in practice:
Show up as a real person
Add a little context to your profile; what you build, what you’re into, what kinds of docs you love.
People are more likely to trust and collaborate with someone who stands behind their work. Anonymous accounts that are disruptive will be subject to stricter moderation.
Keep your profile relevant and free of promotions or SEO stuffing. Approach conversations with generosity, whether you’re talking about the product, other tools, or fellow makers.
Trust builds better docs—and a warmer, more helpful community.
Ask to unblock, not to vent
When asking for help:
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Share context (what you’re building, what you’ve tried)
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Include screenshots or formulas when helpful
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Be specific about where you’re stuck
When answering:
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Help the person move forward
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Don’t flex expertise to make someone feel small
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If you don’t have something constructive to add, it’s okay to scroll
Clear questions → better answers → stronger systems.
Critique workflows, not people
Thoughtful product feedback is welcome. In fact, it’s how great tools get better.
But focus on the workflow or use case. Avoid inflammatory language. Don’t speculate about internal motives or timelines.
Constructive:
“This breaks once we pass 1,000 rows—is there a better pattern?”
Not constructive:
“Does anyone there know what they’re doing?”
We’re here to improve systems, not score points.
Messaging is for collaboration, not cold pitching
Direct messages are for extending helpful conversations; connecting on something you’re both working through, offering specific support, or collaborating on an idea.
If a discussion benefits the community, keep it public so others can learn from it as well.
Keep it respectful: no unsolicited pitches, no harassment, and no pressure to edit or remove posts.
Build the room you want to be in
Do:
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Share templates and what you’ve learned
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Credit others when you build on their ideas
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Celebrate clever builds
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Assume good intent
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Help someone get unstuck
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Make space for people to learn at their own pace
Do Not:
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Pile on when someone’s struggling
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Gatekeep who “belongs” here
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Spam or self-promote in every thread
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Pressure people or cross lines into harassment
If you wouldn’t say it to someone sitting next to you at a Maker Meetup, don’t say it here.